Welcome, cosmic explorer, to Cheap Gemiracle Store! These Terms and Conditions govern your journey through our galaxy of gemstones. By accessing our website (www.gemiracle.com) or making a purchase, you agree to these stellar terms.
Celestial Note: These terms may be updated periodically. The “Last Updated” date at the bottom of this page will reflect any changes. Your continued use of our site constitutes acceptance of the updated terms.
π 1. Cosmic Exploration (Website Use)
1.1 Stellar Access
Our website is your portal to explore celestial jewelry including:
- Cocktail Rings
- Gemstone Necklaces
- Long Necklaces
- Pendants
- Stud Earrings
1.2 Cosmic Conduct
As a stargazer in our universe, you agree to:
- Provide accurate information when creating accounts or making purchases
- Not use our site for any unlawful purposes
- Not attempt to interfere with our website’s operation
- Not reproduce, duplicate, or resell our products without authorization
π« 2. Celestial Purchases
2.1 Stellar Selection (Product Information)
Our cosmic treasures are:
- Handcrafted with care by our cosmic artisans
- Photographed to show true colors, but may vary slightly due to monitor settings
- Subject to availability (some items may sell out quickly)
Cosmic Note: Certain items have special considerations:
- Cocktail Rings: Often customized to size – please review sizing charts carefully
- Stud Earrings: For health reasons, these cannot be returned
2.2 Ordering Across the Galaxy
To complete your cosmic journey:
- Select your celestial treasures
- Proceed to checkout
- Provide accurate shipping information (we currently ship worldwide except to some Asian countries and remote regions)
- Choose payment method (Visa, MasterCard, JCB, or PayPal)
- Review order details carefully before submission
2.3 Payment Among the Stars
We accept:
- Visa
- MasterCard
- JCB
- PayPal
All payments are processed securely. You authorize us to charge the full amount to your selected payment method upon order confirmation.
2.4 Order Confirmation
After placing your order, you’ll receive:
- An order confirmation email (please check your spam folder if not received)
- A shipping confirmation once your order launches (within 1-2 business days)
π 3. Cosmic Shipping
3.1 Preparing Your Stellar Package
Our cosmic artisans need 1-2 business days to prepare your order for interstellar travel.
3.2 Shipping Options
Choose your preferred cosmic delivery method:
- Standard Shipping ($12.95 USD):
- Carrier: DHL or FedEx
- Delivery: 10-15 business days after shipping
- Free Shipping (Orders over $50):
- Carrier: EMS
- Delivery: 15-25 business days after shipping
Important: Delivery times are estimates and may vary due to:
- Your location in the cosmos
- Customs processing in your country
- Unforeseen interstellar events
3.3 Tracking Your Celestial Package
Once shipped, you’ll receive tracking information to follow your package’s journey across the stars.
3.4 Shipping Address Accuracy
You are responsible for providing a complete and accurate shipping address. We cannot redirect packages once launched into the cosmos.
π 4. Returns & Exchanges Among the Stars
4.1 Our Stellar Return Policy
We accept returns of unworn, undamaged celestial jewelry within 15 days of delivery. All returned items must be in their original packaging with all tags and certificates intact.
4.2 Non-Returnable Cosmic Treasures
To protect all stargazers in our community, we cannot accept returns on:
- Cocktail Rings (due to sizing customization and hygiene reasons)
- Stud Earrings (for health and safety considerations)
- Items marked “Final Sale” or “Cosmic Clearance”
- Personalized or custom-made constellation pieces
4.3 Celestial Exchange Policy
We’re happy to exchange eligible items for a different size or style within 15 days of delivery. Exchanges are subject to availability of your desired celestial piece.
4.4 How to Initiate a Return or Exchange
Follow these steps to navigate our return process:
- Contact Our Cosmic Support Team: Email [email protected] within 15 days with:
- Your order number
- Item(s) for return/exchange
- Reason for return
- Refund or exchange preference
- Wait for Our Response: We’ll reply within 24-48 business hours with instructions
- Ship Your Package: Send returns to:
Cheap Gemiracle Store Returns
3229 Jefferson Street
Virginia Beach, US 23462
Cosmic Note: Customers are responsible for return shipping costs unless the return is due to our error (wrong item or defective product).
4.5 Refund Process
Once we receive and inspect your return:
- Credit Card/PayPal: 5-10 business days for processing
- Original shipping costs are non-refundable unless return is due to our error
π 5. Intellectual Property
All content in our celestial universe, including:
- Product designs
- Website content
- Logos
- Photography
are property of Cheap Gemiracle Store and protected by cosmic (and earthly) copyright laws. Unauthorized use is prohibited.
πͺ 6. Limitation of Liability
While we strive for perfection in our celestial jewelry:
- We are not liable for delays beyond our control (cosmic storms, customs delays, etc.)
- Our liability is limited to the purchase price of the item(s)
- We are not responsible for any allergic reactions to materials – please review product descriptions carefully
π‘ 7. Contact Our Celestial Support
For questions about these terms or your cosmic journey with us:
Email: [email protected]
Response Time: 24-48 business hours (Monday-Friday, 9AM-5PM EST)
Physical Address:
Cheap Gemiracle Store
3229 Jefferson Street
Virginia Beach, US 23462
Thank you for exploring the cosmos with Cheap Gemiracle Store! We’re committed to ensuring your journey among the stars is as smooth and sparkling as our finest gemstones.
